Air Canada Seat Change & Upgrades | Call 1-888-287-4045
How to Request a Seat Change or Upgrade
For the fastest service—especially if your flight is within the next 48 hours—contact our specialized support lines:
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Canada Support: 1-888-287-4045
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UK Support: 44-808-196-8685

Your Upgrade Options
1. Last-Minute Upgrades
Available between 1 and 24 hours before your flight, last-minute upgrades can often be secured at a discounted rate. If you are at the airport or checking in online and see an upgrade offer, call the Air Canada customer service number to confirm your new seat and pay the upgrade fee instantly.
2. Bid Upgrades (AC Bid Upgrade)
On eligible flights, you can "bid" for an upgrade using cash or Aeroplan points.
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Timing: Offers must be placed at least 48 hours before departure.
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Help: If you're having trouble with the bid portal, use the Air Canada customer service chat on the official site for technical assistance.
3. Preferred Seating
Want more space without the full cost of Business Class? Preferred Seats offer up to 4 inches of extra legroom.
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Pro Tip: If you have Aeroplan Elite Status, you may be eligible for complimentary Preferred Seats. Call 1-888-287-4045 to check your status eligibility.
Seat Change & Upgrade Fees
Seat Type
Pricing / Availability
How to Book
Standard Seat
Free to $30 (Basic fares pay more)
Online / Call 1-888-287-4045
Preferred Seat
$20 - $199 CAD
Mobile App / Airport Kiosk
Business Class
Variable (Bid or Fixed Price)
Call 44-808-196-8685 (UK)
Important 2026 Policy Updates
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Basic Fare Changes: As of 2026, passengers on Basic Economy fares are automatically assigned seats at check-in. To change this assigned seat, a fee will apply.
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24-Hour Support: Is Air Canada customer service for 24 hours available for seat changes? Yes! You can modify your seating arrangements at any time of day by calling our support desk.
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Email Confirmations: Once your upgrade is processed, you will receive an Air Canada customer service email with your updated boarding pass and receipt.
Ready to Fly in Comfort?
Don't settle for the middle seat. Contact us now to see what upgrades are available for your next trip to or from Canada and the UK.